01Set up
Choose the workflow
Tell us whether you need voice coverage, lead generation, data accuracy, or administrative support.
Customer operations / Philippines
Your customer ops.Handled.
A trained extension of your team for calls, calendars, admin, and the work between.
Coverage / 01—06
One team.
Six ways to move.
Built around the unglamorous details that keep customer operations sharp: trained people, clean handoffs, and reporting you can use.
Map your workflow- 01
Inbound customer support
First-contact resolution, multichannel care, and brand-safe escalation.
Voice / CX - 02
Outbound calling
Qualified conversations, thoughtful follow-ups, and clean sales handoffs.
Growth / Voice - 03
Appointment setting
Sales-ready meetings, fewer no-shows, and calendars that keep moving.
Calendar / Sales - 04
Data entry + back office
CRM updates, order processing, ticket hygiene, and accuracy checks.
Data / Admin - 05
Administrative support
Inbox management, research, scheduling, and reliable reminders.
Executive / Admin - 06
Cold outreach
Disciplined prospecting, precise targeting, and useful outcome tracking.
Pipeline / Sales
Prove the fit before you scale.
Start with a pilot. There is no long term commitment, and you see real work before making a decision.
02Pilot
Run live work
Our team handles real calls, follow ups, notes, tagging, and clean reporting inside your workflow.
03Review
Review and improve
Review performance and KPIs, adjust the workflow, then scale only when the operation is ready.
Start with HiveCX