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About HiveCX

People. Systems. Progress.

Built around people.
Driven by possibility.

Meet the leadership

We connect technology with real work, making the next step clearer and more useful.

01 / Who we are

Technology should fit the work.
And the people doing it.

HiveCX brings business operations, customer experience, and digital systems together. We build practical AI, useful data, and software, and provide trained teams for customer support, sales outreach, appointment setting, and back-office work.

  • Applied AI
  • Data & analytics
  • Software development
  • Workflow automation
  • Digital experience
  • Customer support
  • Outbound calling & appointment setting
  • Back office & administration
  • Virtual assistant teams

02 / Our people

Meet our expert team.

Experience across business, operations, and customer relationships informs how we approach technology.

Portrait of Marv Saavedra
HiveCX leadership

Marv Saavedra

Founder & CEO

Sales, strategy, and business development.

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Entrepreneur and business development leader with 15+ years across sales, marketing, operations, franchising, and business strategy.

Portrait of Dexter Calara
HiveCX leadership

Dexter Calara

Director of Human Resources

Connecting strong talent with focused growth.

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Sales and team leader with nine years of experience pairing data focused growth strategies with top performing talent.

Portrait of Arjhonn Olandesca
HiveCX leadership

Arjhonn Olandesca

Director of Operations

Sales execution and customer operations.

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Business development professional with 10+ years across sales, customer engagement, and the BPO industry.

Portrait of Fernando Taban Jr.
HiveCX leadership

Fernando Taban Jr.

Director of Client Acquisition

Building relationships that drive new business.

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Sales and customer care professional with nine years of call center experience in service, objection handling, and sales growth.

Portrait of Angelo Fausto
HiveCX leadership

Angelo Fausto

Director of Marketing

Customer service across complex industries.

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Customer service specialist with 3+ years across telco, finance, collections, ticketing, and sensitive account management.

Portrait of Jabin Arenas
HiveCX leadership

Jabin Arenas

Director of External Affairs

Customer experience and external relationships.

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Customer experience professional with 3+ years across ecommerce, fintech, automotive finance, and policy compliance.

03 / How we work

Clear thinking.
Useful outcomes.

01

Start with the users.

Understand who uses the system, the decisions they make, and the friction they face.

02

Make progress visible.

Define milestones, test assumptions, and keep decisions grounded in what the work reveals.

03

Connect the whole workflow.

Design data, software, and AI as parts of one useful system.